Survey Says: Consumers Aren’t as Opposed to Bots as You Might Think
When it comes to getting the best customer service, new Genesys research shows 71% of consumers say a human is needed while 76% also turn to digital support channels
While bots are often cited as...
Bitcoin is dead — long live digital currencies
By FRANK KANE
At a recent conference in Abu Dhabi on blockchain technology and the financial industry, the governor of the UAE central bank said that he was in discussions with the Saudi Arabian Monetary Authority...
How AI-powered Mobile Banking App Enhances Customer Experience
By Mitesh Patel
Machines are getting smarter globally. Thanks to thriving Artificial Intelligence (AI) concept, companies can make their devices more powerful and ‘intelligent’ to serve their customers in a better way. Both B2B and...
RCB Bank Ltd selects Siena from Eurobase to power its treasury, trading and sales...
Eurobase is pleased to announce that RCB Bank Ltd has selected Siena as its treasury, trading and sales solution, including an online customer dealing platform.
Following an in-depth selection process, RCB identified Siena as delivering the...
Ripple Allegedly Negotiating with Bank of America over Collaboration
By TEUTA FRANJKOVIC
Last week we could hear some rumors about a possible partnership between second-largest U.S. bank by assets and number two cryptocurrency – XRP. Although there is still no official announcement, it is possible that...
Why all Canadians should care about open banking
By Lisa Shields
Open banking is getting press around the globe and even nosed out “Blockchain” as topicdu jour at this season’s major banking and fintech conferences. Despite the hype, most Canadians haven’t yet heard...
Global Governments Investment and Trade Policy not understood by the Fintech Sector
A survey by FINTECH Circle, the leading global community of Fintech investors, entrepreneurs and financial services professionals has revealed stark figures showing a lack of knowledge and understanding amongst fintech stakeholders of a key...
Cybersecurity Forecast 2019: What should we be looking at?
By Sean Duca
Prediction No. 1: Business Emails with Nasty Surprises, Attached
Businesses are quickly becoming cybercriminals’ favoured targets. Over $US12 billion worldwide has been stolen over the past five years due to business email compromise. As...
DIGITAL ASSETS: TAURUS PROTECT COLD STORAGE CUSTODY SOLUTION CONSOLIDATES ITS LEADERSHIP POSITION
Less than one year after the launch of its first version, TAURUS-PROTECT has become a leading digital assets custody platform. It was developed by Taurus for its own needs and those of institutional clients.
...
How Will 5G Shake Up Banking And FinTech?
Financial institutions are in the midst of becoming more mobile, with many of those legacy operations opting to work more closely with FinTech providers to upgrade services, retain customers and acquire new ones. The...
