Scotwest

Scotwest Credit Union is set to install automated underwriting technology to speed decisioning and underpin customer service.

The Glasgow-based provider, which offers loans and savings accounts, will go live in the coming weeks with LendingMetrics’ award-winning Auto Decision Platform (ADP).

The platform – a universally integrated SaaS solution that handles real-time execution of credit reference, AML and affordability calls to data providers – will provide application decisions in seconds and free in-house underwriters to focus on areas needing more expert input.

The Scotwest announcement follows on from LendingMetrics’ recent signing of Hinckley & Rugby Building Society, which is also to use ADP. In both cases key factors determining the selection were speed of customer assessments and the ability to make changes to lending criteria with no reliance on an IT team.

David Wylie, Commercial Director of LendingMetrics, said: ‘After considering a range of options, Scotwest decided ADP represented their optimal choice. They particularly liked the facility to change rules in real time by using a simple editor interface. This last feature enables clients to rapidly increase or decrease lending flexibility according to their risk appetite.’

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