Digital banks must find balance between cloud, cost and customer experience
With the launch of several new banks in South Africa and the disruption caused by digitalisation, the incumbents are re-aligning themselves to better support...
Survey Says: Consumers Aren’t as Opposed to Bots as You Might Think
When it comes to getting the best customer service, new Genesys research shows 71% of consumers say a human is needed while 76% also...
How AI-powered Mobile Banking App Enhances Customer Experience
By Mitesh Patel
Machines are getting smarter globally. Thanks to thriving Artificial Intelligence (AI) concept, companies can make their devices more powerful and ‘intelligent’ to...
Seis tendencias destacadas en el sector Fintech
El año 2020 es un enorme contenedor de hitos a todos los niveles, también en la industria Fintech, y 2019 es el último año...
How banks, customers benefit from artificial intelligence
By Will Hernandez
The banking industry lately has pointed to Erica, the virtual financial assistant offered by Bank of America, as a prime example of...
9 Ways AI Is Reshaping Retail Banking
By Seth Redmore
The financial services industry has long been a leader in AI implementation. As early as the 1980s, Citibank was looking to high-performance computing...
How AI-powered Mobile Banking App Enhances Customer Experience
By Mitesh Patel
Machines are getting smarter globally. Thanks to thriving Artificial Intelligence (AI) concept, companies can make their devices more powerful and ‘intelligent’ to...
The 18 Top Use Cases of Artificial Intelligence in Banks
By Brian Riley
This article in CustomerThink identifies many different solutions where Artificial Intelligence can enhance banking, but makes it appear these solutions are already widely deployed. While...
Why traditional banks won’t work with crypto businesses, according to a fintech VC
By Daniel Song
Jeremy Berger is the portfolio director of Life.Sreda, one of the first fintech-only venture capital funds in Southeast Asia. Through its two funds,...
How Australia’s Newest Digital Bank Plans To Compete With The Big Four
By Joseph Brookes
Australia’s newest digital bank, Up, believes it can thrive in an already saturated market where the big four banks are well entrenched. According...
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AI and Blockchain will revolutionize the gaming world forever
By Jack O’Holleran
Traditional gaming, as we know it, is gasping its last breaths. We’re hurtling towards a future where AI and blockchain don’t merely...
Top security tips from billionaire Crypto investors
By Vladimir Popescu
Billionaire tips for crypto investment are in high demand, and today we’ll dive right into this topic. The crypto market keeps changing,...
The Integration of Cryptocurrency into Mainstream Financial Systems
Cryptocurrency has transitioned from an experimental digital asset to a disruptive force in mainstream financial systems. With increasing institutional adoption, regulatory advancements, and evolving...